I had two pairs of Rudy's break last season through no fault of the manufacturer. Cycling is a tough sport and sometime our equipment takes a beating. I sent in both pairs of sunglasses to see if they could fix them by replacing a part etc.
What did RUDY do?
Sent me two pairs of brand spanking new shades absolutely free...
NOW THAT IS CUSTOMER SERVICE. I didn't have to call and talk to a customer service representative for two hours. All I did, was print a form online, mail it in and they took care of me, plain and simple. I would highly advise every active outdoor person on the planet to invest in a pair of Rudy Sunglasses. Not only are they Top Notch outdoor sports glasses, but they do a lot in terms of sponsorship and community out reach etc. They also have a good line of "stunnah shades" for all you civilians out there
Hey Rudy Project of North America...
Thanks, you have my business for life!
1 comment:
Couldn't agree more.
Rudy Project is a great company and they make very good products.
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